FREE VIDEO RENTALS: You can go and rent a DVD from a rental store (Blockbuster for me) and a lot of the time there is some small scratch, or many small scratches on the DVD. It's more likely to have some scratches if its an older DVD (not in "new releases"). The scratches usually don't effect the DVD much, if at all and you can watch it still. When you are done with the video you can come back and say that "it had scratches on it" they will either assume you couldn't watch it, or ask you more about it, in which case say that it didn't play properly all the time. The customer is always right and you can exchange it for another DVD to rent for free. No Blockbuster (in my case) ID is required in the exchange of the movies, so you can come back and if a different person is there, do it again with the DVD you just got from the last time.